Please be aware, we will no longer be able to speak with you if you have been a registered contact on a Child Trust Fund account and the account holder has now turned 18. We therefore urge the account holder to get hold of us directly.
For an update if you are calling to check the status of your Child Trust Fund payment and have sent in a valid payment form with appropriate documentation, please allow 8 working days from your 18th birthday for payment into your account before contacting us.
If you’re calling in reaction up to a letter we have delivered advising we’ve rejected your instruction predicated on document certification, be sure to be advised we are able to now accept official certification through the Post Office, an instructor or Lecturer, a Councillor, a Dentist or Doctor, a Minister of Religion or from the Notary. Please make sure the certifier includes their complete name, role, contact information and signature. Any documents gotten without legitimate official official certification shall avoid re re re payments hitting theaters.
Please also note we have been now in a position to accept copies of bank statements supplying they range from the header and footer regarding the appropriate imprinted pages.